Terms & Conditions

If you wish to make any changes to your order you can do so directly by contacting Regency Flower on 01926 425272 or email:

info@regency-flowers.co.uk

As flowers are freshly ordered and perishable any changes must be made at least 48 hours notice.

You have chosen beautiful fresh flowers by Regency Flowers. If for any reason you are unhappy with your flowers, and if we are in agreement with any complaint, at our discretion you will be offered a discount or replacement flowers.

We select the best fresh flowers on the day to keep the subscription interesting and a surprise. If the flowers are not to your taste or not suitable for whatever reason and this has not been made clear at the time of ordering we will not be held responsible.

Some flowers, foliage and plants are harmful to pets or if consumed. If you require further info on this please contact us before submitting your information.

The subscription is a one off payment. Payment is made in full at point of ordering.

Your card details are not stored. Its all done independently by a service called Stripe. They have been certified to strict levels of security certification so your details are as secure as they can be.

All prices include VAT.

Our delivery area for subscription purposes is limited to the CV31-CV34 postcode areas. Any orders placed outside this area will not be accepted.

We will try and take all necessary steps to ensure your bouquet is delivered on the date requested. In extreme circumstances eg weather out of our control we will contact you to arrange another convenient delivery date.

In case of delivery to a location where a third party is involved (e.g. office or other business location) the signature of the person accepting the delivery will be accepted as proof of delivery to the recipient.

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